All accidents must be reported to the police, whether they are serious physical injury accidents or just minor accidents (such as a scraped headlight, or stripped paint from a bumper scrape). If you are involved in an accident, immediately stop your vehicle. If someone is injured, take action as described in steps 1 to 3. For all other property damage accidents, take action as described in steps 2 and 3.
1. Aid the injured.(Call 119.)
Assist the injured. (Dial 119 and report the accident if an ambulance is required.) Next, move the rental car to a spot where it will not obstruct other traffic without delay.
2. Contact the police from the scene.(Call 110.)
Both the person causing the accident and the victim of the accident are required by law to report the incident to the police. Since an accident report will be required at a later date, the driver must complete the necessary formalities. Failure to report an accident will result in Collision Damage Waiver (CDW) will not being applicable. However, even if the driver reports the accident, he or she driver will be liable for payment of an NOC (Non-Operation Charge) as compensation for business interruption.
3. Contact the rental company from the scene of the accident.
Be sure to contact the rental company shop shown in the rental agreement (Loan certificate).